Effective Date: 03/13/2025

Introduction Branwynn Destinations Retreat Company (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website, booking platforms, retreats, and related services (“Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information directly from you, automatically through your interactions with our Services, and from third-party sources. The types of information we collect include:

1.1 Information You Provide:

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Details: Information related to retreat reservations, such as preferred dates, group size, and dietary restrictions.
• Payment Information: Credit/debit card details or other financial information provided for transactions.
• Travel Information: Passport details (if required), flight details, and special requests.
• Feedback and Communications: Information you share via surveys, emails, phone calls, or live chat.

1.2 Information We Collect Automatically:

• Device and Usage Information: IP address, browser type, operating system, device information, and pages viewed.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze site traffic. (See Section 6: Cookies and Tracking Technologies.)

1.3 Information from Third Parties:

• Social media platforms (if you engage with us through such platforms).
• Third-party booking platforms or travel agents.
• Publicly available sources and databases.

2. How We Use Your Information

We use your information for the following purposes:

2.1 To Provide Our Services:

• Process bookings, payments, and fulfill travel-related arrangements.
• Communicate important updates, itineraries, and confirmations.

2.2 To Improve Our Services:

• Personalize your experience and tailor retreat offerings to your preferences.
• Analyze user behavior to optimize website functionality and service offerings.

2.3 To Communicate With You:

• Respond to inquiries, provide customer support, and share promotional content.
• Send administrative communications, including policy updates and security alerts.

2.4 To Ensure Security and Compliance:

• Protect against fraud, unauthorized access, or other illegal activities.
• Comply with legal obligations, including tax reporting and travel documentation.

3. Sharing Your Information

We may share your personal information under the following circumstances:

3.1 With Service Providers:

• Trusted third parties who assist us in delivering our Services (e.g., payment processors, travel operators, and accommodations).

3.2 For Legal Reasons:

• When required to comply with applicable laws, regulations, or legal processes.
• To enforce our Terms of Service or protect the rights, property, or safety of Branwynn Destinations, our users, or others.

3.3 In Business Transactions:

• In connection with a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

4. Your Choices and Rights

Depending on your location, you may have the following rights regarding your personal information:

4.1 Access and Rectification:

• Request access to the information we hold about you.
• Correct or update your personal details.

4.2 Data Deletion:

• Request that we delete your personal information, subject to legal or contractual obligations.

4.3 Opt-Outs:

• Unsubscribe from promotional emails by using the “unsubscribe” link.
• Disable cookies through your browser settings (see Section 6).

4.4 Data Portability:

• Request a copy of your data in a machine-readable format where applicable.

To exercise these rights, please contact us at [insert contact email]. We will respond to your request within the timeframe required by law.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of data transmission or storage is entirely secure. By using our Services, you acknowledge and accept this risk.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve our website and deliver a personalized experience. These technologies allow us to:

• Recognize returning users.
• Analyze site traffic and performance.
• Serve relevant advertisements based on user behavior.

You can manage cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our Services.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. International Data Transfers

If you are located outside of [insert country], please be aware that your information may be transferred to and processed in [insert country], where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to such transfers.

9. Children’s Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from them. If we learn that we have collected data from a child under 16, we will take appropriate steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Branwynn Destinations Retreat Company
Email: [email protected]
Phone: 1-954-328-6209